Butter Bits does not accept returns. Returned products generate over 4 billion pounds of landfill waste per year in United States alone.
However, if your Butter Bits arrive damaged or melted into a giant block of lotion bar ( and you don't like it ), please take, save and send a picture of the damage to TIdbits@butterbitseverywhere.com and you'll get new Butter Bits.
Ships within 1-3 Days with First Class mail.
You can always contact us for any return question at TIdbits@butterbitseverywhere.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to take a picture and along with your email receipt, send it to us at TIdbits@butterbitseverywhere.com and once the picture is accepted, a new one will be sent to you for free.
Refunds
If you prefer to get a refund, that's cool too! We will notify you once we’ve received and inspected your photo of the damaged item, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at TIdbits@butterbitseverywhere.com.
